Who we are
hue is a digital color analysis service operated under the domain huecolor.co. By placing an order you agree to these terms and to our privacy policy.
What you receive
Each order produces a written color analysis report comprising a season classification, palette of recommended colors, makeup and styling suggestions, and a small set of generated portrait studies of you in those colors. Specific inclusions vary by tier (Standard, Premium) as listed at checkout.
Payment
All prices are in US dollars. Each order is a one-time payment. There is no subscription, no automatic renewal, and no recurring charge. Payment is processed by Stripe; we do not see or store your card details.
Refunds
If we cannot read your photograph for technical reasons (poor lighting, multiple faces, obscured features), we issue a full refund within 24 hours of order. If you receive a completed report, we do not refund the analysis itself, but every customer is entitled to one free re-run with a new photograph if they disagree with the season they received. Full details in our refund policy.
What hue is, and isn’t
hue is an opinion-based styling reference. The output is informational and is not professional fashion, beauty, psychological, or medical advice. Personal color analysis is an aesthetic discipline; reasonable practitioners may disagree.
Generated portrait studies are AI-assisted approximations intended to illustrate how colors interact with your features. They are not photographs and we do not guarantee likeness. You retain ownership of your original photograph; you grant hue a non-exclusive, time-limited license to use it for the sole purpose of producing your report.
Acceptable use
Don’t upload photographs of other people without their explicit consent. Don’t upload photographs of minors; hue is for users 18 and older. Don’t resell our reports or scrape our site. We may decline orders or suspend accounts that violate these limits.
Intellectual property
The hue brand, copy, design, palette structure, and underlying methodology are our intellectual property. The report we deliver to you is yours to keep, share, screenshot, or reference; the report is licensed to you for personal use and not for commercial redistribution.
Limitation of liability
hue’s total liability for any claim related to your order is limited to the amount you paid for that order. We are not liable for indirect, incidental, or consequential damages — including but not limited to wardrobe purchases, cosmetic purchases, or other actions you take based on our recommendations.
Changes to these terms
We may update these terms occasionally. Material changes will be communicated by email and reflected in the “last updated” date above. Continued use of hue after a change constitutes acceptance.
Governing law
These terms are governed by the laws of Singapore. Disputes are subject to the non-exclusive jurisdiction of the Singapore courts. Nothing in this clause limits any consumer rights you have under your local law that cannot be waived by agreement.
Contact
Questions: hello@huecolor.co.
See also Privacy and Refund policy.